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DIA and ADAPT Detain the Dogby T.K. Small As part of a national day of protest against Greyhound Bus Company, the disability community in New York City organized a demonstration at the Port Authority Bus Terminal on August 8th. The local event was planned in New York City by Disabled In Action and ADAPT-New York. The Action at the Bus Terminal at 42nd Street was one of over forty such demonstrations throughout the country. Approximately 30 people turned out to tame the dirty dog, Greyhound! Greyhound was selected as the target of our protest because they are the leader of the Over The Road Bus industry and have been very successful in lobbying against making these busses accessible to people with mobility impairments. When the Americans with Disabilities Act (ADA) was passed, Greyhound extracted from Congress an extra 7 years before they had to comply with the law. More recently, Greyhound was able to sneak a provision into last year’s Highway Bill that created an amendment to the ADA giving them even more time to comply. The issue has become more critical of late since, in the near future, Greyhound will be replacing all their busses with new inaccessible buses that will last about 20 years. This will effectively result in a complete lack of access until well into the 21 Century. Our demonstration at the Port Authority Bus Terminal began with a unexpected twist. Somehow the police knew exactly where we were gathering and were waiting for our arrival. It was decided that we would disrupt the Greyhound ticket sales on the first floor. Greyhound and the police in turn tried to keep our activities contained. After chanting, cheering, and distributing anti-Greyhound flyers for about an hour, we attempted slip the police surveillance. We tried to make the police believe that we were done with our demonstration and heading home. Straight from our success in disrupting the ticket sales, the group ventured onto the streets of New York City in search of a vehicle owned by that dirty dog, Greyhound. In no time we found one of these rapid dogs and quickly detained the beast. The bus was spotted by the fearless leader of Disabled In Action, Nadina LaSpina. Without hesitation, Nadina jumped the curb with her wheelchair and stopped the bus. Nadina’s daring act seemed to be short lived. Three cops immediately grabbed her wheelchair and lifted her back onto the sidewalk. Others quickly followed Nadina’s lead and also got in the street to block the bus. Before long there were so many people using wheelchairs surrounding the bus that the police gave up their efforts at returning people to the sidewalk.
Port Authority police can’t figure out which way is up as they try to satisfy the demands of protest leaders Nadina La Spina (President of DIA) and Danny Robert. Upon realizing that we were serious in our cause, the local officials of Greyhound were summoned to receive our demands. Basically, we just wanted the national demands of ADAPT to be faxed to the headquarters of Greyhound in Dallas, Texas, and that we receive a written acknowledgment of these demands. Geryhound officials complied wirth these simple requests. However, the actual demands from national ADAPT were another matter. ADAPT wants Greyhound to: (1) Stop buying buses without lifts, (2) Write DOT Secretary Slader to say the regs should require all new buses have lifts, (3) have Craig Lentzsch, CEO of Greyhound issue a public apology to the disability community for the sorry excuse for service they have provided for the past 7 plus years, and (4) have Craig Lentzsch meet with ADAPT. For those who are disappointed that they missed the demonstration, there will be others in the near future. At a similar demonstration in Dallas at the corporate headquarters of Greyhound, Lentzsch categorically dismissed our demands. In short, the battle with Greyhound and other such carriers has just begun. There will definitely be more demonstrations in NYC and around the nation. If you are interested in getting involved with this important struggle contact me directly at: (718) 875-1907 or DIA (718) 261-3737. |
FOR IMMEDIATE RELEASEThe Memphis Center for Independent Living
Jan. 15, 1997ADAPT demands lifts from Greyhound(MEMPHIS Jan. 15) Dawn Russell filed a complaint in Federal Court this freedom day alleging discrimination by Greyhound Bus Lines under the Americans with Disabilities Act. In a meeting today between Memphis ADAPT activists and Jeff Bolin, the Terminal Manager, equipment purchased to assist people with disabilities in boarding and disembarking failed in a demonstration. ADAPT members nationwide were demonstrating their concerns because Greyhound opposes purchasing new buses with lifts that would allow people with mobility impairments to remain in their wheelchairs while traveling. Mr. Bolin offered to demonstate a Scalamobil, a device, acquired by the Memphis terminal after the incedent claimed in the complaint, that was to avoid boarding problems for people with disabilities in the future. The Scalamobil however, would not fit down the isle of the new Greyhound bus. No seat on the bus was made accessible by the contraption. Furthermore, Jeff Bolin said that he had been trained to use the Scalamobil, but obviously had no exposure to "transfer techniques" which are necessary and required. Mr. Bolin confessed that the Memphis terminal did not have a transfer board, or similar device to accompany the Scalamobil. Greyhound personnel acknowledged that they had no training in its use. The Terminal Manager gave his verbal support for the demands of ADAPT and promise to relay the concerns of the himself and Memphians to Craig Lentzsch, the CEO of Greyhound. "This thing is just a bandaid," said ADAPT activist Syndy Sharp, about the Scalamobil. "They bought it to avoid putting lifts on buses."
The nationwide demonstration is the second national appeal to Greyhound. In August 1997, ADAPT disability activists nationwide protested in over 44 cities, shutting down service in Memphis, Dallas Texas (Greyhound corporate headquarters), the New York Port Authority, Washington DC, and in many locations throughout the nation. Lifts on over-the-road buses are a practical and affordable accommodation according to the Office of Technical Assessment. Accessible technology adds only 1% to the operating cost for the life of a vehicle, yet Greyhound consistently opposes lifts. Activists hope to end the injustice and indignity of being carried by the driver and isolated from their wheelchair. A survey in 35 cities of Greyhound's ability to comply with the ADA interim regulations, that comprise the rules in effect until the buses have lifts, has resulted in a morass of lawsuits, including the complaint filed in Federal Court today. The predicament has resulted in a request from Department of Transportation Secretary, Rodney Slater, that Greyhound purchase accessible buses and rededicate themselves to complying with the interim regulations. Ms. Russell along with a few ADAPT members had come to the Greyhound terminal to serve the manager here in Memphis with a copy of the Federal complaint. They asked that the manager write Greyhound CEO Craig Lentzsch and mirror Secretary Slater's request that Greyhound only purchase accessible buses and train personnel in ADA interim regulations. An overview of the Survey with the conclusion. For more information contact: National ADAPT (303) 333-6698 national@adapt.org ADAPT of Texas: (512) 442-0252 Home ·
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"M.M.Hanel"
<hanel@servus.at> 01/19 5:57 AM
>>> Mr. Craig Lentzsch Chief Executive Officer Greyhound Lines, Inc. P.O. Box 660362 Dallas, Texas 75266-0362 Dear Mr. Craig LENTZSCH! As we have been informed about the incident which happened to two of our sisters in ISLAM, we are much worried. These ladies beeing kept of entering the bus (HOUCK ARIZONA - FLAGSTAFF), having paid tickets with them and being told: "If you have a problem, tell it Farrakhan" As Europeans we always looked since centuries upon the US as a nation, which upholds the rights of any human individual and counts it worthy to be defended. So we expect this incident was the "downfall" of one of your personnel and do not expect this behavior is a part of your "business policy". Nevertheless we ask you kindly to: have an investigation of this incident, to send an written
apology to the Muslim passenger and her mother. Wishing that "Greyhound" will still be successfull in the US almost as an "institution" We remain with best regards Michael Muhammad HANEL January 19, 1999 Council on American-Islamic Relations Dear CAIR members: I want to apologize for the event described in your letter on January 7, 2000. We are conducting a full investigation and will follow up with appropriate action based on our findings. Greyhound Lines does not tolerate any form of harassment or lack of sensitivity toward our passengers. I am personally involved in the development of our driver training materials and curriculum. Our program is designed so that our employees understand their role in delivering superior customer service. To ensure employees understand our harassment policy, we require that every employee sign the statement. Ms. Sajjad and Ms. Scott's claim for lost articles is being
processed. This incident is of great concern to Greyhound, and I appreciate you
bringing this to my attention. Sincerely, John Taylor, Vice President, Driver Operations, Greyhound
Lines, Inc. |
GREYHOUND APOLOGIZES
TO MUSLIM PASSENGER (WASHINGTON, DC - 1/19/2000) -
Alhamdulillah, Greyhound Lines Inc., North America's largest bus company, today
apologized to a Muslim passenger who said she and her mother were mistreated
because of their religion and race. That action came following expressions of
concern by hundreds of American Muslims who contacted Greyhound.
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Attention Business/Travel Editors:
DALLAS, Jan. 11 /CNW/ - Greyhound Travel Services (GTS), a unit under Greyhound, the largest intercity bus carrier in North America, launched its Extranet Web site today for its Gray Line franchises that gives tour operators and travel agents access to book sightseeing tours online and receive instant reservation confirmations. Applications for access to this site can be made at https://www.grayline.ca/secure/booking/wholesale/form.asp?action(equal sign)Register GTS manages four Gray Line companies in Canada including Vancouver, Victoria, Toronto and Ottawa. The Gray Line companies offer a complete range of leisure travel services including sightseeing tours, package vacations, charters and local transfers. "Creating a site just for travel agents and tour operators is a goal we've been working on for some time," said Wayne McArthur, vice president, national sales, Greyhound Travel Services. "I believe the launch of our Web site will save travel agents and wholesalers time and paperwork. And we've made it easy for them to apply online." Greyhound is the largest North American provider of intercity bus transportation, serving more than 3,700 destinations with 20,000 daily departures across the continent. The company also provides charters, vacations and sightseeing packages, as well as package and courier express service, and food service at certain terminals. In Canada, for fare and schedule information call 1-800-661-8747 or visit the Web site at www.greyhound.ca. In the U.S., for fare and schedule information call 1-800-231-2222 or visit the Web site at www.greyhound.com. /Photo: NewsCom: http://www.newscom.com/cgi-bin/prnh/19981008/HSTH008 PR Newswire Photo Desk, 888-776-6555 or 201-369-3467/ /Web site: https://www.grayline.ca/secure/booking/wholesale/form.asp?action(equal sign)Register http://www.greyhound.ca http://www.greyhound.com / -30-
For further information: Scott Harrison, (604) 661-0376; or Kristin Parsley, (972) 789-7204, both of Greyhound Lines, Inc.
General
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Greyhound Pioneer Celebrates 93 Years
Woman sues Greyhound Bus Lines allegedly disability violationsCHEYENNE, Wyo. (AP) - A Laramie County woman is suing Greyhound Bus Lines claiming employees' lack of attention to her disability on a long bus ride made her bad back worse.Rose Marie Erhardt filed the lawsuit after traveling to the East Coast from Cheyenne to visit her ailing grandfather in March 1999. According to the lawsuit, she contacted the bus company ahead of time to make sure her disability would be accommodated. Instead, bus employees allegedly ignored her disability, in violation of the Americans with Disabilities Act. She was forced to carry her own luggage and stand in long lines to board buses and suffered from "negligent and abusive" conduct by employees throughout the trip, the lawsuit said. Erhardt has a serious back injury that required fusion surgery in 1998, the lawsuit said. She also has several other medical problems. Greyhound spokeswoman Kristin Parsley said the Dallas-based company has a strong track record in helping disabled passengers. Police: Bus carried drugs worth $250,0001/30/01 6:27 PM Inches: 3.0 REGULAR BC_WY_BRF_GreyhoundDrug_01-30 0124BC-WY-BRF--Greyhound Drugs,125 msgho CHEYENNE, Wyo. (AP) - A Greyhound bus headed from Sacramento, Calif., to Waterloo, Iowa, carried a suitcase containing 28 pounds of marijuana and 2 kilograms of cocaine, according to police. A drug-sniffing dog alerted police to the luggage compartment during a search of the city's bus terminal Friday, Lt. Bill Stanford said. Detectives detained the suitcase and obtained a search warrant. Tuesday, Cheyenne police were working with their counterparts in Sacramento and Waterloo to find out who sent and who was supposed to receive the drugs, which had a street value of more than $250,000 No arrest had been made as of Tuesday evening.
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